Fast Food - The American Customer Satisfaction Index

Ramped up spending, economic changes, and digital experiences are shaping how today’s consumers interact with fast food businesses. As the experts in science-based market research, discover how ACSI has been helping U.S. fast food companies accurately predict and improve customer satisfaction for several years.

Actived: 2022-09-24


The American Customer Satisfaction Index

(53 years ago) Oct 19, 2010  · Findings from a large body of scientific research published by leading researchers from different academic institutions show that the American Customer Satisfaction Index has major effects on business objectives such as customer retention, corporate profitability, sales growth, size of cash flows, stability of cash flows, positive earnings surprises, stock returns, …

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Benchmarks - The American Customer Satisfaction Index

(53 years ago) ACSI is the national measure of customer satisfaction for both the private and public sector, with access to a wealth of data from more than 400 companies in 35 industries for world-class expertise.

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